Troubleshooting Tips
One of the most common problems we encounter with supplied files is missing fonts/missing graphics. Many programs have built-in utilities which collect fonts and graphics automatically. We recommend learning to use these utilities, they’re quick and easy—and eliminate guesswork and delays.
To package files from Microsoft Publisher:
1. Choose File > Pack and Go > Take to a Commercial Printing Service...
2. Select Next, then use the browse command to choose a location to save the file.
3. Select the following:
- Embed True Type fonts
- Include linked graphics
- Create links for embedded graphics
4. Select Finish. Publisher will compress your publication into a file named packed01.puz.
Poor Richard’s Press is a certified Microsoft Publisher Service Provider and can help with preparing your Publisher files for commercial printing. If you run into problems or have questions about printing just call our tech support staff at (805) 597-7525, or send an e-mail to techsupport@poorrichards.com.
To package files from QuarkXPress:
1. Choose File > Collect for Output.
2. Select all checkboxes that apply (Document, Linked Pictures, Embedded Pictures, Fonts, etc.)
3. Specify a location for the collected files and name the report file.
To package files from Adobe InDesign:
1. Choose File > Package. In the Preflight dialog box, click Package.
2. Select the following:
- Copy Fonts
- Copy Linked Graphics Files
3. Click Package.
4. Select Save and specify a location for the collected files.
To package files from Adobe PageMaker:
1. Choose Utilities > Plugins > Save For Service Provider.
2. In the Preflight dialog box, click Package.
3. Click Package.
4 Select Copy Fonts (All).
5. Select Save and specify a location for the collected files.
